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Mark Wallace and NICU nurse Becky White. Becky shadowed Mark for a day to get a behind-the-scenes glimpse of the administrative side of Texas Children’s.

A window into two worlds

I love that we at Texas Children’s are not afraid to speak up when change needs to happen. Many of you email me your ideas about how we can improve patient care, operate more efficiently and ensure our patients and their families have the best possible experience while they are here. I received one such...

The servant who led a movement

“Everybody can be great, because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and verb agree to serve. You only need a heart full of grace.” These are the words of Dr. Martin Luther King, Jr., and of all of the quotes for...

Every day is a new day at Texas Children’s

Often, when you hear someone say, “It’s a new day,” that means one of two things: There’s a change coming … a shift in the way things are being done. Or, more often, here at Texas Children’s we say it to mean let’s start anew tomorrow – tomorrow is a new day and another chance...

The gift we give every day

Last week, as I was thinking about my Christmas message to you, I of course thought about all the things the season typically means – family, beloved traditions, lots of good food and opening that perfect gift. But over the last few weeks, I’ve been thinking a lot about gifts much greater than anything that...