When we ‘win,’ our patients do too

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A few weeks ago, you probably saw the U.S. News and World Report 2019-2020 Best Children’s Hospitals ranking and honor roll. We were all simply thrilled that Texas Children’s Hospital continues to be ranked among the best in the nation.

We were ranked even higher this year, tying for third place among all children’s hospitals nationally. And for the first time, Texas Children’s is ranked in the top 10 in… Read More

Category: Outcomes, Recognition, Reputation

Hello Austin!

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A couple of weeks ago, I visited Austin for our New Employee Pep Rally. As most of you know, the New Employee Pep Rally is an event I’ve hosted for the past 30 years so that I can meet all of the new team members who have joined Texas Children’s in the last quarter.

I originally got the idea for these receptions from my pastor. When I joined my church… Read More

Category: Culture, Experience

Memories of Mollie

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When I was young, I remember my mom as many things. She effortlessly moved between being my teacher and comforter, my playmate and disciplinarian. She helped my young heart heal when I hurt, and redirected me – sometimes gently, other times swiftly – when I needed guidance.

I came to know her as my confidant and biggest supporter – she was quick with encouragement and never bashful about telling me how… Read More

Category: In memoriam

Tell me your leadership story

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For the past couple of years, I have shared my leadership philosophy with you here on the blog through my Leadership Maxims series. Writing this series has been so enjoyable because it allows me to spotlight some truly remarkable employees who serve and lead in ways that make our organization better every single day.

Your stories of teamwork, leadership and dedication bring to life the maxims I wrote years ago… Read More

Category: Leadership Maxims

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