Hello Austin!

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A couple of weeks ago, I visited Austin for our New Employee Pep Rally. As most of you know, the New Employee Pep Rally is an event I’ve hosted for the past 30 years so that I can meet all of the new team members who have joined Texas Children’s in the last quarter.

I originally got the idea for these receptions from my pastor. When I joined my church… Read More

Category: Culture, Experience

T.H.I.N.K. before you speak

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A few years ago, I heard a powerful message from Dr. Ed Young, the pastor of Second Baptist Church. He was delivering a sermon that revolved around the toxicity of gossip. He said something that stuck with me, and I even shared it with you here on my blog.

Basically, it was four questions to ask ourselves when we engage in conversations that are tempting and intriguing, but not necessarily… Read More

Category: Culture

One mission, one focus

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Last year, Dignity Health and Catholic Health Initiatives announced plans to merge their operations, and a few months ago, Baylor Scott & White Health announced its intent to merge with Memorial Hermann Health System.

These mergers will consolidate four sizeable systems into behemoth operations, and that seems to be a trend. In the last 18 months alone, there have been 197 health care merger and acquisition transactions announced. So it… Read More

Category: Culture, Optimization

The face of Texas Children’s

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Maxim 10: The best companies in the world are those that have outstanding frontline leadership.

When you’re blessed to lead an organization as successful as Texas Children’s has been, people often want to know the secret. They ask all the time, “How does Texas Children’s continue to do so well?” And the funny part is, it’s no secret at all. In fact, the reason for our success can be found… Read More

Category: Culture, Maxims of Leadership, Recognition

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