What Makes Texas Children’s Special?

March 4, 2022 | (26) Comments

As much of our world grieves and watches the unimaginable events taking place, I want to use my voice to serve as a momentary outlet of distraction. Sometimes, even when it feels difficult to do so, it is necessary to take a moment to focus on something positive, especially in order to give our best to the patients we serve. So please, let me be that positive distraction for a few moments to tell you how much I appreciate you.

Today is National Employee Appreciation Day—and a day when I get to tell my One Amazing Team how much I appreciate them is certainly something I look forward to! I cannot begin to tell you just how much you are valued here at Texas Children’s, and how much I personally appreciate you. No matter where you stand, no matter what your role may be—you matter to this organization. We cannot do what we do or go where we’re meant to go without you.

Looking back on the past two years alone, we’ve overcome so much as a team. We’ve celebrated milestones and discoveries together, but we’ve also comforted one another through some of the toughest moments in our history. And we’ve done all of this while still providing the very best care to every patient who walks through our doors.

Many of you may not know this, but I often find myself staring out of my office windows, in awe of what Texas Children’s has become. Because of each of you, Texas Children’s has become so much more than I could have ever imagined. It’s become a top-tier organization where women make up almost 80% of our workforce, with 75% in executive leadership roles. It’s become a community where diversity is celebrated and people from all walks of life are working together to care for patients from around the world. It’s become a safe haven where we can ask questions and have the chance to learn from one another.

Above all else, Texas Children’s has become more than a place – it’s become a spirit and an atmosphere where people of all ages and backgrounds thrive. And all of this has happened because of you.

Yes, we treat patients who can only get the care they need at Texas Children’s. And, yes, we change lives. But because of you, we will always be so much more.

When I walk the halls of this hospital, I don’t see people who come in, give the bare minimum and go home. I see a family of people who celebrate birthdays, achievements, engagements and college graduations together. I see women and men who know the names of each other’s children and how they’re doing in school. I see new, lifelong friendships being cemented through every shift worked. And I see each and every one of you, working together to ensure that every patient and family we serve receives nothing less than the world-class care we’re known for.

You are what makes Texas Children’s so special and for that, I thank you.

26 Responses to “What Makes Texas Children’s Special?”

  1. alicia ardon

    I love Texas Children’s! Its the only hospital I would take my children to when they were little and they were always on TCHP as well. The doctors and nurses and everyone involved in my children’s health care were always so great! I always recommend TCHP. And now I work for TCHP and I love it here!

  2. Rhonda Fain

    I have loved working at TCH now for 13 years and I can say without a doubt it is the best place I have ever worked and with the best people and management. No contest! Thanks to everyone, yes, we ARE, ONE AMAZING TEAM.

  3. Demetria Dalco

    I would like to give a big thanks to my Team in Genetics!!!! This is not just a job, it feels like home and family. I have been here for 7 yrs and have enjoyed every minute. Happy National Employee Appreciation Day to TCH!!!!!

  4. Roxanne Vara

    Thank you Mr Wallace for the culture that is here at Texas Children’s Hospital. It is a privilege to be part of such a great team! I am honored to be in a position to make a difference!

  5. Delois Reeves

    I would like to thank both of my Teams Utilization Management and the Contracting Department at TCHP I have been here six months now and enjoy working with both of my teams. We have an awesome Leadership Team also they are always giving your encouraging words and great you with a smile. We are ONE AMAZING TEAM.

  6. Opera Wagner-Ross

    Mr. Wallace,

    I appreciate your compassionate leadership and for all that you do to care for our TCH Team. Your leadership is inspiriting and very much appreciated.

    To Member Services, I appreciate you. We come a long way and it could not have happened without you.

    To Pavilion Admissions, I miss you everyday. Keep being the incredible team that you are.


  7. Rosalind Hearld Johnson

    Thank you Mr Wallace for the culture and standard you set and cultivate here at Texas Children’s. It is a privilege to be part of such a Great Team! I am honored to be in a position to make a difference in the lives of the members and families we serve!

  8. Debi Witmer

    I must say that I have never worked anywhere else in my career where I am as proud as I am to be part of the One Amazing Team at Texas Childrens’s Hospital. You, Mr. Wallace, with your leadership and support, make every one of us feel valued. Thank you for always sharing your wisdom and heartfelt stories – they touch our souls. I love knowing I make a difference in the lives of our patients because TCH only offers the best care. I appreciate everyone who makes this all possible.

  9. Shannon McCord

    Mr. Wallace, the growth and expansion of our services over the last decade has truly been nothing short of amazing! I feel privileged to be part of this amazing team and I appreciate your leadership and the culture that you have cultivated here at TCH!

  10. A.Oliphant

    Thank so much for that wonderful speech Mr. Wallace! Everyone needs to hear/feel/ know that they’re appreciated. I’m very Proud to be a part of this ONE AMAZING TEAM!!! Thank You! Thank You! Thank You!

  11. Felice B. Espinosa

    Mr. Wallace, you are one Amazing leader! You inspired many people with your compassion and being one of the greatest people’s person I’ve ever known. I have been at TCH for over 30 years and would like to continue my service till I retire…hopefully, in 2 years. My sister, Victoria Nolasco (RIP), cried so hard when she left TCH due to her illness. She loved the company so much and the people she worked with. Like me, TCH is my second home and I feel valued by my leaders, as well as the people I work with. Thank you for your leadership! I pray that you continue to serve until your retirement.

  12. Dawn Wilson

    Mr. Wallace,
    I came to TCH as a travel nurse. I worked in many hospitals across the country and traveled for over 8 years searching for a new organizational home. The day I walked into TCH I knew I had finally found it! After my contract was done. I stayed. That was 5 years ago and I love it more and more each day! It is a joy to find such a richly diverse and highly professional place to call home. I am blessed that TCH mirrors both my personal nursing philosophy and mission and It is an extreme honor to work with such amazing patients, families and team members!

  13. Angela Banks

    Thank you Mr. Wallace for acknowledging your appreciation for each and every employee no matter what position we hold. I am taught that where the head goes the body will follow. As our head, it is your compassion, appreciation, kindness, support, recognition that we as the body flourish. I love that your never let us forget that WE all are important to TCH. Thank again Mr. Wallace.

  14. Cristina Aguilar

    I started with the company in January and I am so grateful to be involved with such a great team. Everyone has welcomed me with open arms. I look forward to my future in this organization and hope I can make a positive impact in our patient’s experience.

  15. Mariana

    I’ve been part of TCH since I was a child! My Mother’s first choice was always TCH due to the personal care and medical care we would always receive. My Mother always recommended TCH to everyone she knew. I seen it for myself as I got older. Therefore, it has always been my dream to work at this hospital since I received my license. I am extremely happy I work for the best Hospital in the country!

  16. Althea

    Thank you so much Mr. Wallace for taking time out of your busy day- schedule to share your heartfelt gratitude and appreciation. It means a lot and goes a long way!
    Thank you for your leadership and humble spirit.
    I am 18 years, 11 months, 2 weeks, 4 days (and counting) proud to be with TCP : )

  17. Kimberly Rosinski

    Thank you for always showing appreciation to TCH employees, not just today, as a recognized day, but always each and every day! I’m very proud to be a part of this organization and part of this One Amazing Team! The compassion and spirit that live in our leaders and our staff is one of the main reasons I continue here at TCH. Keep doing what you do each and every day! It’s truly motivating!

  18. Tommie Allison

    Thank you Mr. Wallace for your appreciation this is an AMAZING TEAM. I’ve worked here for 31 years. I really am enjoying working for this organization and future expansion. You are a great leader who shows compassion for TCH employees and their families. YOU’RE ALWAYS IN OUR HEARTS.


    Please let me join the chorus to say that Texas Children’s is the absolute BEST PLACE TO WORK, due in large part to the very sound, thoughtful, awesome leadership of Mr. Wallace. We have risen to the top in many respects and many areas of expertise due to the consistent, heart-felt and compassionate leadership of Mr. Wallace, displayed time and time again.

    I am extremely grateful that BCM employees were included in the 1-2-3 Retention initiative. That is HUGE!!!! May I also add, 50% discount on food in the Pavilion (when the pandemic hit) is just as AWESOME and thoughtful and something that is totally hands-on, daily and a perk that we really APPRECIATE! THANK YOU, MR. WALLACE!!! You truly are the BEST!

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