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December 22, 2017 | (1) Comments
I love this time of year – not simply because of the wonderful holiday spirit that surrounds us (although I do enjoy that too!). But I always appreciate the time to reflect on the year we’ve had. And this has been a year that tested our leadership, showcased our culture, and most of all, demonstrated...
December 18, 2017 | (16) Comments
Our Radiologist-in-Chief Dr. George Bisset told me something recently that got me thinking. A few weeks ago, Dr. Bisset requested a product demonstration from a vendor. The vendor representative offered to provide the demo over Webex, but Dr. Bisset insisted on a face-to-face presentation. He felt the meeting and the product’s potential impact was important...
December 11, 2017 | (31) Comments
One of the most frequent calls I get is from a concerned parent asking for my assistance to get an appointment for their child. On August 1, I held a meeting to discuss patient access and scheduling at Texas Children’s. I heard from each member of my leadership team and was advised that they receive...
September 28, 2017 | (2) Comments
It’s hard to believe that just a few weeks ago our great city was submerged in water. And although the sight of the devastation is something I will never forget, what I have thought about more often since then is how we, together, braved the storm. Shortly after Hurricane Harvey, I met with Texas Children’s...