Thank you for your feedback about parking – here’s what we’re doing

One thing I really appreciate about having a blog is that it gives me another place to hear from you. Believe it or not, I read every comment. Sometimes I reach out to employees to address questions and concerns. Other times I reach out to my leaders and ask them to address a concern. But whether you hear from me directly or not, I’m always reading, always listening and thinking… Read More

Category: Access, Experience

From patient parking to patient care, access is our No. 1 priority

3618OTMparkinginside590

So let’s say you take your family out for dinner. You’ve picked a great new restaurant, and the food is delicious, the ambiance is perfect, but the wait staff is a bit rude. Well, no matter how great the food is, what are the chances that you’re going to go back? Probably pretty unlikely – right?

Well, our patients and families choose to seek care at Texas Children’s because they… Read More

Category: Access, Experience

95 years and counting

Blue Birds

As you might have seen on Connect his week, the Blue Bird Circle is celebrating its 95th birthday. Can you believe that? Ninety-five years, and they have been truly amazing, decade after decade.

The Blue Bird Circle was formed in 1923 by a group of 15 young women from Houston “to promote the well-being of humanity through the betterment of the community.”  That’s an ambitious charge, but it was far… Read More

Category: Blog

Leading the pack

No. 1_HCMS survey

According to a recent physician satisfaction survey conducted by the Harris County Medical Society, Texas Children’s is the highest ranking hospital in Harris County. Wow! Needless to say, this is an amazing accomplishment and a testament to the exceptional quality of work we do across our system every day.

There were more than 3,900 responses to the survey conducted last fall, providing results for 26 hospitals in the Greater Houston area…. Read More

Category: Reputation

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