A new era in care

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On Tuesday, May 22, 2018, our most critically-ill patients were moved from West Tower to floors nine through 12 of the beautiful new Legacy Tower.

At 7 a.m., seven specially-trained clinical teams began safely transporting more than 45 critically-ill patients to their new, spacious, state-of-the-art critical care rooms. The amount of planning and effort behind this monumental move was almost inconceivable. More than 150 staff were involved, and the careful… Read More

Category: Access, Culture, Experience, Innovation, Leadership, Optimization

Hollier to continue and advance legacy of stellar leadership in Department of Surgery

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When I became President and CEO of Texas Children’s Hospital almost 30 years ago, the Department of Surgery was a small, tight-knit group of highly skilled surgeons who operated on children with a variety of health issues.

Today, things look much the same but on a significantly larger scale. Over time, Texas Children’s Department of Surgery has become one of the largest pediatric surgery programs in the nation, spanning nine… Read More

Category: Access, Blog, Care Coordination, Culture, Experience, Leadership, Partnership, Recognition, Reputation

Thank you for your feedback about parking – here’s what we’re doing

One thing I really appreciate about having a blog is that it gives me another place to hear from you. Believe it or not, I read every comment. Sometimes I reach out to employees to address questions and concerns. Other times I reach out to my leaders and ask them to address a concern. But whether you hear from me directly or not, I’m always reading, always listening and thinking… Read More

Category: Access, Experience

From patient parking to patient care, access is our No. 1 priority

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So let’s say you take your family out for dinner. You’ve picked a great new restaurant, and the food is delicious, the ambiance is perfect, but the wait staff is a bit rude. Well, no matter how great the food is, what are the chances that you’re going to go back? Probably pretty unlikely – right?

Well, our patients and families choose to seek care at Texas Children’s because they… Read More

Category: Access, Experience

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