January 2016

A window into two worlds

Mark Wallace and NICU nurse Becky White. Becky shadowed Mark for a day to get a behind-the-scenes glimpse of the administrative side of Texas Children's.

Mark Wallace and NICU nurse Becky White. Becky shadowed Mark for a day to get a behind-the-scenes glimpse of the administrative side of Texas Children's.

I love that we at Texas Children’s are not afraid to speak up when change needs to happen. Many of you email me your ideas about how we can improve patient care, operate more efficiently and ensure our patients and their families have the best possible experience while they are here.

I received one such email from Becky White, one of our phenomenal nurses in the NICU. She wrote me… Read More

Category: Embrace Freedom, Leadership, Partnership

The servant who led a movement

OTM_MLK_Servant Leadership

“Everybody can be great, because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and verb agree to serve. You only need a heart full of grace.”

These are the words of Dr. Martin Luther King, Jr., and of all of the quotes for which he is best known, I am most inspired by this one because of my… Read More

Category: Leadership, Maxims of Leadership, Optimization

Every day is a new day at Texas Children’s

New day - TCH people video

Often, when you hear someone say, “It’s a new day,” that means one of two things: There’s a change coming … a shift in the way things are being done. Or, more often, here at Texas Children’s we say it to mean let’s start anew tomorrow – tomorrow is a new day and another chance to offer encouragement, support or forgiveness. It’s an opportunity to learn, self-correct or right… Read More

Category: Culture, Leadership, Maxims of Leadership